"TEAM - Together-Everyone-Achieves-More"
What's your favorite thing about Kilkenny?
"Has to be the people, Kilkenny is one of the friendliest cities I know, and yes it is a CITY".
Gone are the days that Team Leaders are cooped up in an administrative role in the back office, Keith O'Dwyer is at the forefront of everything at the Smithwick's Brewery. The Kilkenny native was born and raised in the small village of Callan approximately 16km from the City. Keith has studied and worked in the Hospitality and Tourism Industry from his teens up, welcoming people from all over the globe and introducing them to the vast history behind the medieval walls of Kilkenny. When challenged with the question, what makes a good team leader it is clear to see how the Smithwick’s Brewery has been named one of Lonely Planet’s top 21 things to do “You defiantly have to be motivated and ready to work; the number one thing for me is good customer service, good customer service is the key to all visitors and guests enjoying themselves”. With an ambitious attitude and an open mind Keith has become a positive force leading his troops in the right direction.